Bernice
United States Of America
Customer
Rating
5
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Bernice's Trip Date:
14th Jun - 23rd Jun 2022
What was your most memorable moment?
Being left hanging in Paris, twice
Which of the following best describes your adventure?
Underwhelming
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
5 out of 10
On a scale of 0 to 10, how would you rate your trip: Luxury Spitsbergen?
3 out of 10
Were Swoop right to recommend Ponant?
No
Tell us about the wildlife
We had 2 encounters with a Polar bear mother and her 2 cubs. Those were both great.
Tell us about Zodiac excursions
If I remember correctly we had 3 zodiac landings. The first was to walk up a large of hill of rocks with a very rocking landing. I didn't get out of the zodica and one of the people in my group slipped into the water while being helped off the zodiac. The other 2 were mostly to pick up trash on the islands. they seemed to be scrambling to find things for us to do.
Tell us about the expedition team
Everyone was nice and well informed.
Tell us about the Boreal, Soleal, L'Austral
I would not go on Le Boreal again. the food was poor in my opinion. Breakfast was good and lunch could be and dinner wasn't. We were very lucky that we had the Indian chef's team also serving dishes. Their food was far superior to the ship's.
Something Else?
Ground arrangement very extremely poor on both the front and back ends. So the trip ended on a low note for most people
Would you consider another trip to the Arctic with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
No