Amy
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Amy's Trip:
Svalbard in Focus: Photo SpecialAmy's Trip Date:
18th May - 31st May 2023
Amy's Ship:
UltramarineWhat was your most memorable moment?
Kayaking through the glacier and seeing the polar bears from our balcony.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Svalbard in Focus: Photo Special?
7 out of 10
Were Swoop right to recommend Quark Expeditions?
Yes
Tell us about Zodiac excursions
Yes, we enjoyed them. Yes, we felt safe.
Tell us about the expedition team
Yes they were all great!! We really loved Jane and Elly our kayaking team because we spent the most time with them.
Tell us about the Ultramarine
Yes, our cabin was beautiful. Food was excellent. Yes I would.
Something Else?
They need to have something to snack on besides cookies 24/7. Having pretzels, crackers and cheese and fruit all day would help people who have an upset or are getting sea sick. I have to have something when I take my medications and cookies are not the best option. Also, the excursions were long. I could drink very litte in the morning (no coffee) or very little with lunch then leave on 3 hour excursions. Two hours to 2/12 hours is much better. So we were getting dehaydrated. We were kayakers so once we had the dry suits on, we couldn't use the rest room and we were usually first off the ship and last on.
Do you have any tips or advice for other people planning a trip to The Arctic?
Take the 9 day cruise and not the 12 day cruise. It was too long.
Has your experience changed your perspective in any way?
No, we still loved the cruise, the staff, etc.
Do you have any recommendations for Swoop, or feedback about the team?
Yes, let people know that there is a lot less wildlife in the Artic than Antarctica. I think everyone was a little let down after going there first.
Would you consider another trip to the Arctic with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
Yes