Anonymous
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Anonymous' Trip:
High Arctic Explorer: Svalbard, Greenland & IcelandAnonymous' Trip Date:
19th Jul - 2nd Aug 2022
Anonymous' Ship:
Greg MortimerWhat was your most memorable moment?
Seeing a polar bear mom and cub playing together.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: High Arctic Explorer: Svalbard, Greenland & Iceland?
10 out of 10
Do you have any tips or advice for other people planning a trip to The Arctic?
Do it soon, if you possibly can. Greenland is a spectacular island.
Has your experience changed your perspective in any way?
Not really, but it reemphasized to me how fragile our environment is and how climate change must be mitigated to the greatest extent the industrialized world can muster at this critical juncture in human history.
Do you have any recommendations for Swoop, or feedback about the team?
Yes. Recommend a more seamless way to transmit required documentation for your trips. We had to submit our passport, medical and personal preference forms three separate times. This was frustrating, to say the least. Would also suggest that you put a lead person in charge of each trip. We dealt with at least four different people and none of them seemed to know the status what each of them had already done/no done regarding our trip.
Would you consider another trip to the Arctic with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
Yes