Gail
United Kingdom
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Gail's Trip:
Heart of the Northwest PassageGail's Trip Date:
11th Aug - 24th Aug 2022
Gail's Ship:
MS AdventurerWhat was your most memorable moment?
Seeing a Polar bear and her 2 cubs feeding from a Narwhal, bitter/sweet. Seeing a glacier calving, twice! Being in the middle of a storm with hurricane gusts and high waves 😱
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how would you rate your trip: Arctic Wildlife Safari: Northwest Passage?
10 out of 10
Were Swoop right to recommend Adventure Canada?
Yes
Tell us about the wildlife
Even though we did not get to see the Big 5, we appreciated those we did.
Tell us about Zodiac excursions
The zodiac team were excellent, often manned by one of the expedition team as well as the other zodiac drivers. Helpful, informative, fun, they all added to the experience
Tell us about the expedition team
Expedition team were knowledgeable, enthusiastic in their field and open to being stopped and questioned anytime outside of their presentations.
Tell us about the Ocean Endeavour
Cabin was excellent. We wanted to feel part of an 'expedition' cruise but still have a comfortable cabin. The food and service was excellent, run by Singh who was attentive and on hand to anyones need. The only thing I would say the ship on the whole was very cold as was our cabin. I appreciate we were in the Arctic, but even with very warm clothes we felt cold in the shop. I would choose this ship again, especially as it saw us through a rough storm! The captain was amazing and we appreciated him and his team. He gave a moving speech at the end of our trip.
Something Else?
We can look back and say even though things didn't go as we expected it was a trip of a lifetime and we have taken many memories away with us.
Do you have any tips or advice for other people planning a trip to The Arctic?
Emphasise itinerary can change dramatically to avoid disappointment and accept nature can control events
Has your experience changed your perspective in any way?
Yes. Nature will survive us
Would you consider another trip to the Arctic with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to Patagonia with Swoop?
Yes