Andrew
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Andrew's Trip:
Svalbard Wildlife In-DepthAndrew's Trip Date:
6th Jul - 20th Jul 2022
Andrew's Ship:
Ocean AdventurerWhat was your most memorable moment?
Seeing the first polar bear.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Svalbard Wildlife In-Depth?
9 out of 10
Do you have any tips or advice for other people planning a trip to The Arctic?
Take the full-length trip to Svalbard. We thought a couple of extra days would actually have made sense!
Has your experience changed your perspective in any way?
I now want to go to the Antarctic!
Do you have any recommendations for Swoop, or feedback about the team?
The team was generally excellent and could not have worked harder to make the trip a success. The one exception was the customer service representative who was aggressive and rude to me a couple of times, bot with other people present.
Would you consider another trip to the Arctic with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to Patagonia with Swoop?
No