I will not go back to Greenland. I have seen it now. The trip is expensive so that's a problem for me. The day we took the icebreaker right up to the edge of the glacier was the highlight. We did see a few polar bears in the distance. The zodiacs chased them so people could get pictures which I think was really bad. In one instance the zodiacs chased the bear for about 15 min. The bear was far up the mountain but it was clearly scared. Also there was a polar bear in the water and about an hour later the zodiacs went out. I don't think the guides were watching closely ...they definitely were not ...it was dangerous. The guides were not seasoned enough ..they were nice but they need more experience and knowledge of the area.

Yes I had been before so I knew what to expect

No

Swoop was fine. My luggage did not arrive in Reykjavik so I had to go without it. I was very stressed. Swoop really couldn't do much to fix the situation. They did not offer me any $ to buy anything. The ship on the other hand at least offered me a $250 credit onboard. I went to the lost and found and got some things. The young girl who fielded my questions prior to departure was sort of giggly and not that helpful. The two men were more experienced and helpful. The ship was a good size.

Quark needs more experienced expedition staff. The team often could not answer questions about the area. They should have a deep knowledge of the history of the area, marine life, climate change and geology. The geologist was the only really seasoned profession in the group. There needs to be more informative sessions about the area, climate change etc. Documentaries are good. The Panarama room was Not used to its potential. The library was lovely but under-utilized. There should be more of a bar/social atmosphere some nights in the Panarama room.

A