Wayne Thein
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Wayne Thein's Trip Date:
2nd Aug - 15th Aug 2018
Wayne Thein's Ship:
Akademik IoffeOverall, how was your trip?
Been there and similar opportunities i.e. Ant artic similar enough that Machi Pichu might be more impactful. Also for me personally, My wife has mobility issues so cant visit these type locations any longer
In one sentence, what did you think of the Arctic? Did it live up to your expectations?
Yes but ice flowsbeing non- manageable caused editing of timing and modification of journey. Crew did well to work the guest speakers to fill in time slots when off site visits not doable.
Would you visit again?
No
How was the service that Swoop provided?
Yes indeed. Loli tops in communication and helpfulness. Aimee however often not in offuce and your email style combersome to get communication on 2 way basis. By the way, John answering phone also too notch in communicating when Aimee out.
How likely is it that you would recommend Swoop to a friend?
8 out of 10